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Cancellation Policy
Free cancellation up to 24 hours before check-in
Cancel your reservation at no charge any time before 24 hours prior to your check-in date and receive a full refund.
Less than 24 hours before check-in
Cancellations made within 24 hours of check-in are non-refundable — the guest is charged the full booking amount.
To cancel a reservation, sign in and visit My Stays, then select the booking you wish to cancel. If you need help, contact the host or our support team below.
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